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Heat Pump Partnership Program 

A dedicated and bespoke MCS heat pump umbrella service

Why is Our Partnership Program For You?

Partnership Program - Installer Introduction

The heating industry is right now going through the biggest change since it was centralised, boilers are old news and soon (sooner than some would like) they will be phased out completely!

As we embark on this exciting journey towards low carbon, VitoEnergy want to support as many qualified and professional heating installers as we can on providing high efficiency heat pump installations.

We know how arduous and time consuming the MCS paperwork is, we do it every day! That’s why installers work with us so that we can provide the right level of service to your clients and access the £7.5k BUS voucher to make low carbon accessible to more people

MCS Umbrella Support

VitoEnergy offers a flexible range of services for installers — whether you're just starting out with heat pumps or you're an experienced professional looking to avoid the hassle of managing MCS compliance yourself.

Our MCS umbrella scheme is built around three tailored pathways, each offering a different level of involvement and support. Whether you want to gain first-hand experience, take full control of your installs, or need expert help with complex systems, we’ve got you covered — without unnecessary costs or commitments.

Start with hands-on learning through My Vaillant Home Heat, move into self-managed installs using your City Plumbing account, or access Specialist Support for bespoke or commercial projects. Choose what works for you — and adapt as your confidence and capabilities grow.

MyVAILLANT Home Heat

A fully funded way to experience a heat pump — in your own home

We believe engineers learn best by doing. That’s why MyVAILLANT Home Heat gives you the chance to install and live with a Vaillant air-source heat pump at no cost. You’ll gain valuable experience and confidence, with no risk and full support from us.

You get to experience the system first-hand, supported every step of the way. Once you've installed and used it, you'll be better equipped to discuss it with your customers.

You provide

  • Installation labour
  • Additional installation materials including emitters
  • Electrical works (we can provide within the South East)

We provide 

  • A Vaillant air-source heat pump
  • Controller & accessories
  • Optional install support from Vaillant
  • Design and commissioning by our team
  • MCS paperwork
  • Insurance-backed guarantee
  • Technical support
  • Tools to help you showcase your experience

Cost £2599

Sign up now

City Plumbing Self-Managed

More control for experienced installers

If you're comfortable fitting heat pumps, this route gives you the flexibility to manage your own install — using your existing City Plumbing account. You’re in control of materials and labour, while we support you with the technical essentials.

You’re in the driving seat — and you can manage your own margins. We’re here to make sure your install is compliant, high quality, and fully supported.

You provide

  • Heat loss calculations
  • Installation labour
  • Materials via your City Plumbing account
  • Electrical works

We provide 

  • System design tools and support
  • MCS paperwork
  • Commissioning
  • Insurance-backed guarantee
  • Ongoing technical support

Cost £1849

Sign up now

Specialist Support Projects

Tailored support for complex or commercial projects

For installers tackling more advanced systems — such as ground source heat pumps, cascade setups, or commercial installations — we offer a bespoke support service.

Work with our expert team to get tailored design help, documentation, and technical guidance for more complex projects. We’re here to make sure you and your customers have full confidence from start to finish.

We Can Provide the Following:

  • A variety of ground-source & air-source heat pumps from trusted manufacturers
  • Controller & accessories
  • Optional install support from ourselves or direct from manufacturer
  • Design and commissioning by our team
  • MCS paperwork
  • Insurance-backed guarantee
  • Technical support
  • Tools to help you showcase your experience
  • Optional Ongoing Service Cover

Cost £949

Sign Up  now

Your Reliable MCS Partner for Heat Pump Installations

VitoEnergy aims to create a dynamic and inclusive community that supports you in the rapidly growing heat pump market, whether it is your own client and your first install or leads from us in your area; VitoEnergy operates independently, providing you with even greater flexibility and tailored support to help you thrive as you scale to become a renewables master.

What Does VitoEnergy Offer You?

Unparalleled Support: We understand the challenges you face in delivering high-quality installations while managing administrative tasks. With VitoEnergy you work how you want, you can rely on our dedicated team to handle invoicing, MCS paperwork, compliance requirements (including DNO applications), warranties, technical assistance and more.


We want you to focus on what you do best, the fun bit! – delivering exceptional installations to your customers.

Find Out More

Empowering Training and Certifications

We believe in the power of continuous learning and professional development.  As a VitoVerified installer, we expect you to have a strong understanding of low-temperature design, which can be evidenced by a course completion certificate from a recognised company.  While most of our partners are qualified in low temperature system design via Heat Geek, we also accept installers who have attended Kim Betty's Hydronics, Vaillant Aspire or other equivalent and recognised courses.

If you already hold a BPEC or LCL certification in heat pump installation, you also have the opportunity to become a paid commissioning engineer not only for your own projects but also for others within our network and in your area.

Next Steps - How to Join:

  • Visit the installer onboarding page here.
  • Ensure compliance with our updated requirements and certifications, including the low-temperature design training and G3 qualification.
  • Should you have any questions, require clarification, or need assistance, please reach out to our dedicated support team at verified@vitoenergy.co.uk or 01252596300.  

We are here to help you thrive.

 

We are excited to start this journey between you and VitoEnergy as your trusted partner for heat pump installations.

Together, we can make a significant impact on the transition to sustainable heating solutions.



How do I sign Up?

Simply fill in the form below and we'll take it from here.

Sub Contractors

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Registered Address: 93 Mytchett Rd, Mytchett, Camberley GU16 6ES

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Vat number: 296867624
Company number: 11367917
MCS Certification Number: OFT-103749
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